Make going to the doctor easier with the online medical database from Higginbotham Family Clinic. This system is designed to allow patients the freedom to view medical records while at home or in the event of an emergency while traveling.
Available 24/7 online, our patient portal is a simple system made to help patients with a variety of tasks, including canceling or keeping up with appointments, receiving email notifications, viewing lab results, and viewing medications or requesting refills. The patient portal also allows you to print parts of your medical history in case of emergency while traveling. Smartphone users can access their portal through a free app called HEALOW, found in the App store or on Google Play.
You have the same access through your smartphone as you do on your personal computer or tablet.
When you register with us as a new patient and supply us with your email address, we sign you up for the patient portal system and provide you with your login information. Patients find this system much more convenient than having to call our office for any information, it helps us keep everything organized as well.
A special word from Higginbotham Family Clinic...Our clinic is OPEN and accepting patients. The health of our patients is our number one priority, and we are taking appropriate measures to keep our patients and staff safe while continuing to provide the highest quality of care.
Our check-in procedure has changed. Upon arrival in our parking lot, simply call the clinic (501-337-9994) to check-in from your vehicle. Remain in your vehicle until you are called. You will be greeted by a nurse for a brief screening at the front entrance before being escorted to an exam room. The screening consists of a temperature check and a few medical questions.
If you have a temperature and other symptoms associated with COVID-19, you will be asked to stay in your vehicle until escorted to one of our isolation rooms. You will be given specific instructions on what to do in this circumstance.
We are offering TELEHEALTH appointments. Through this service, you can speak with a provider via video call on your cell phone, tablet, or computer. Please call our office to set up a TeleHealth appointment.
We are still able to perform labs onsite; however, we are postponing some routine lab appointments, especially if you are seen via TeleHealth.
We are able to perform flu, strep, and COVID-19 swab tests from your vehicle. If you think you have been exposed to COVID-19 and develop a fever, cough, or shortness of breath, PLEASE CALL AHEAD so we can have a test kit ready.
During this uncertain time, you can rest assured we will continue to offer the same high level of care to you and your family. Please give us a call at (501) 337-9994 with any questions or concerns.
Helpful Contacts: Arkansas Department of Health 1-800-803-7847