Welcome to Higginbotham Family Clinic!

Your full-service family practice, including women’s health, in Malvern, AR.

Providers

Contact & Hours

Schedule An Appointment

Contact & Hours

Schedule An Appointment

Contact & Hours

Schedule An Appointment

Providers

Shane Higginbotham

MD

Dr. Higginbotham started Higginbotham Family Clinic in July of 2011. He graduated with “Highest Honors” from UAMS in 1995. Dr. Higginbotham is also a member of Alpha Omega Alpha Honor Medical Society.

Dr. Higginbotham enjoys spending time with his wife, four children, four granddaughters and a grandson, and is very active in his local church. His interest is not only in the treatment of chronic disease but also in wellness and prevention of disease.

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Ed Costello

PA

Ed has been with Higginbotham Family Clinic since it opened in 2011. He is a 2004 graduate of the University of North Dakota, School of Medicine and Health Sciences. Prior to becoming a P.A., he worked as an emergency room nurse for 15 years. He served in the U.S. Coast Guard as a search and rescue helicopter crewman for eight years, before returning to Malvern. He chooses family medicine because of the variety of people he gets to meet, and the relationships he forms with those families.

Ed is an avid mountain biker, and loves spending time in the outdoors with his wife Leah, his three sons, and his grandchildren. He is a member of Mount Zion Missionary Baptist Church, where he enjoys working with the youth.

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Leah Costello

PA

Leah began practicing at Higginbotham Family Clinic in July 2014. Leah is a native of Malvern, AR, and she holds a Masters in PA Studies from the University of North Dakota. She has three sons and three grandchildren. Prior to becoming a Physician’s Assistant, Leah had experience as a nurse in critical care, surgery, pediatrics, ortho, OB, labor & delivery, and home health.

When she’s not working, Leah enjoys mountain biking, road cycling, camping, water sports, and horseback riding.

Leah focuses on preventable health practices, women’s health issues, pediatrics, and chronic illness. She is also a DOT certified examiner.

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Kerry Cook

APRN

Kerry began practicing at Higginbotham Family Clinic in February 2016. She worked at Arkansas Children’s Hospital as an RN for 14 years before becoming an FNP. Kerry earned her BSN from the University of Arkansas at Little Rock and her MSN from the University of Central Arkansas. She is certified by the American Academy of Nurse Practitioners.

She grew up in Benton, and now resides in Tull with her husband, children and many dogs. Kerry’s interests are spending time with her family, photography, hunting, and many other outdoor activities.

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Kristyn Lambert

APRN

 

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John Bates

John Bates

APRN
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Lyssa Edwards

Lyssa Edwards

APRN

Our Services

Testimonials

Charles Smith
Charles Smith
22:06 06 Aug 22
Recently had a necessity to go to the Urgent care..without getting into details of why,I will just say that this was my best experience in having to deal with any medical services.Their facilities are top notch and every person I encountered was super courteous and professional and went overboard to see that all my concerns were taken care of ..My thanks to each of them!
Diane Wright
Diane Wright
01:44 30 Jun 22
I have always had the best care at this clinic. Everyone is so kind and compassionate and truly care for their patients. Have I had to wait? Of course! It’s a doctors office and you never know what’s going on with the other patients and their needs. I’m so thankful they always go above and beyond for their patients. I love the new facility. It’s so tranquil and in such a convenient location.
Sandy Burrow
Sandy Burrow
15:53 29 Jun 22
Dr Higginbotham and his staff are exceptional. He has been my PCP for many years. I appreciate the time and effort they take to solve my health issues. 👍
Brandi Ward
Brandi Ward
12:48 29 Jun 22
I LOVE this practice! Dr. Higginbotham and his staff are excellent, starting with the front desk and continuing through the office! My family has been going to this practice for 15 years! Yes there may be times you have to wait in the waiting room a few extra mins but I’m totally good with that because I know when I get back there I’m going to get the attention the person in front of me got. This practice truly cares about their patients and I have never felt rush when I’m in seeing the dr, They take time to listen and truly help get to the root of what’s going on with you! If your looking for a medical staff that is there to help you then don’t look any further Dr Higginbotham and his staff are the best! ❤️
Chris Bean
Chris Bean
11:56 29 Jun 22
My family and I have been going to this clinic for many years. Love them! Always very kind and actually care about the patients. I can’t say enough good things about the staff. Really a top notch group.
Erica Gage
Erica Gage
02:17 29 Jun 22
Every time my husband n I walk in we feel so welcomed! Everyone takes great care of us. If your looking for a family friendly doctor this is your place to be! We love our Higginbotham family!
Michael Bunata (Bunata)
Michael Bunata (Bunata)
20:43 24 Jun 22
Terrible experience and I wouldn’t even recommend it to anybody to go there. I’m wont bother going into detail about my experience because I’m irritated right now.
Tisha Rines
Tisha Rines
13:51 20 Jun 22
Makes you wait even when clinic is empty! Been a couple times and waited 35-45 minutes. After the long wait they didn't call in prescription! Had to wait through weekend come back in for another 30 minutes to get them to finally call it in! The smell is horrible! Don't come if you have any sensitivity to smell! My throat hurts my head hurts!! I don't usually have a sensitivity....
Lynn Davis
Lynn Davis
16:54 19 Jan 22
I am so thankful for the Urgent Care. I am impressed by how professional this clinic is ran, from the office staff to the providers. Thank you Dr Higginbotham for providing our community with this asset.
Christie Sonk
Christie Sonk
00:15 14 Jan 22
We've been going to Dr. Higgingotham for years and have been treated by Ed & Leah as well as Dr Higginbotham. They are all amazing . They will do everything they can in the office to keep from having to refer you.I highly recommend this clinic even the support staff are amazing.
Kymber Hurt
Kymber Hurt
01:08 22 Sep 21
Great place to go for the whole family! My entire family goes here for check ups and we receive the best care. Especially great for kids!
Misty Payte
Misty Payte
03:38 19 Sep 21
My family Highly recommends Higginbotham Family Clinic. The Doctors and Staff are very friendly and make sure your needs are taken care of. Specifically Dr. Leah Costello and Dr. Higginbotham, they go above and beyond. They take there time with you and you don't feel rushed.
Ashley Gray
Ashley Gray
01:56 17 Sep 21
They have great providers and friendly staff. They always accommodate us when an appointment is needed.
Terry Walton
Terry Walton
01:51 17 Sep 21
Great doctors and staff. They treat you like family.
Sheila Gansz
Sheila Gansz
19:45 16 Sep 21
NP Kristen is wonderful! She listens & is very knowledgeable. I’ve had interaction with other staff as well, & they are personable yet professional! I love the new clinic too, it’s BEAUTIFUL! I trust Higginbotham Family Clinic for our family!
Ryan Smith
Ryan Smith
16:09 16 Sep 21
Fantastic people who actually care about you. Dr. Higginbotham and his medical staff listen and personalize healthcare for you as an individual, with his other providers. Office staff is top notch and professional, but also show that they care for you. Everyone treats you like family! Would recommend anyone at any age to this clinic.
Sheri Stone
Sheri Stone
15:26 16 Sep 21
Love this clinic. The providers care about their patients and the staff all are exceptionally great with their patients. Very fast, friendly yet professional atmosphere to be in. 5 stars!!
Emily Presswood
Emily Presswood
15:00 16 Sep 21
Dr Higginbotham has always been so good with all of my kiddos! This is the friendliest, nicest, and most professional clinic in town!Highly recommend ⭐️⭐️⭐️⭐️⭐️
Crystal Bailey
Crystal Bailey
20:00 31 Jul 20
Went over 2 weeks ago to get tested for covid and still haven't gotten my results. So much for 10 to 12 days. It's been 17. Cant go back to work without my results.
Debbie Graham
Debbie Graham
04:25 15 Feb 20
I love Dr.Higginbotham and the staff … A++++
Phillip Hughes
Phillip Hughes
23:05 13 Jan 20
All ways want you to come back in a few days for not much reason...
Jackie Tuggle
Jackie Tuggle
18:30 08 Jan 20
I have been going to this clinic for 6-7 years I really like Dr Higginbotham but his staff for filling non formulary meds request is not doing their job.... I called two weeks ago they told me it had been filed I called insurance today they said it had not...... I sure hope he reads his reviews
Evie Hammonds
Evie Hammonds
19:57 22 Oct 19
Good place! My husband has migraines and Dr. Ed is going to be working to figure out why! Glad we came here!
D. J. Castle
D. J. Castle
16:46 14 Mar 19
I awoke with severe flu symptoms last week. I called the clinic and asked they call in flu medication. She told me I would have to come in. I told her I was too weak to get dressed. I told her if I could get dressed I would go to the emergency room. She told me not to go to the emergency room as it would cause them to receive a “negative review”. However, they refused to call in any medication. She told me because I was on Medicare they would only pay for the flu med one time. I told her I would gladly pay for any additional flu med I may need in the future. I am a 67 year old female who has suffered this past week with full blown influenza needlessly.
Ashley Bray
Ashley Bray
04:23 29 Dec 18
My hygienist Michelle was great! She took time and answered all my questions. Checkout is easy and they make claim appeals with insurance easy.
B Skk
B Skk
01:54 24 Sep 18
Ed is a great doctor and Leah is great too all the nurses are nice too. And the lady's at the front desk are super friendly
Kat Hedges
Kat Hedges
02:59 17 Aug 18
I love HFD!!! The girls at the front desk are awesome, especially Tabatha!!! I highly recommend this office for all family members!!! Thank you HFD ❤️
Sheila Ledbetter
Sheila Ledbetter
14:44 29 May 18
Excellent service
Ryan Smith
Ryan Smith
22:08 08 Jan 18
Kevin Jenkins
Kevin Jenkins
16:21 05 May 16
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Urgent Care

Urgent care is available 8 am – 7 pm Monday through Friday and 9 am – 3 pm on Saturday. Closed on Sundays.

No appointment is required.

Learn More

During the day, our phones are answered by office staff. After hours, there is an answering machine with an outgoing message providing information on how to contact the on-call physician. After clinic hours, you can call 501-304-4181 and the operator will page the physician on call. If you have an emergency, please dial 911 or go to the emergency room.

Urgent Care

Urgent care is available 8 am – 8 pm Monday through Friday and 9 am – 3 pm on Saturday. Closed on Sundays. No appointment is required.

Learn More

During the day, our phones are answered by office staff. After hours, there is an answering machine with an outgoing message providing information on how to contact the on-call physician. After clinic hours, you can call 501-229-7002 and the operator will page the physician on call. If you have an emergency, please dial 911 or go to the emergency room.