About Us
Get fast, affordable healthcare from Higginbotham Family Clinic, a family practice and women’s clinic in Malvern. We pride ourselves on offering quality care for people of all ages and walks of life. This includes a multitude of services such as well-child checkups, school and sports physicals, DOT (Department of Transportation) physicals, and preventative health screenings for adults and seniors.
New patients are required to present a copy of their insurance card, a photo ID, and a list of all medications. We accept all major insurances, Medicare, Wellcare, Care Improvement Plus, Arkids, Blue Cross Blue Shield products, United Healthcare, Cigna, Aetna, Amco and Firsthealth products. To verify other insurance carriers, please contact the customer service number on your insurance card to verify benefits. At Higginbotham Family Clinic, we do our best to accommodate all of our patients.
The staff is here to help you in any way we can. Please check in with the receptionist before and after you visit with the doctor. The receptionist will assist you in making appointments and will schedule any necessary diagnostic testing. The receptionist will also respond to your questions and refer you to the appropriate staff member for additional information.
Billing and insurance matters can sometimes be difficult. If you have any problems in these areas, please call our on-staff payment counselor for assistance.
Keep the receptionist informed of any change in your address or phone numbers. We need this information in case we must reach you for a medical reason, scheduling problem, or billing matter.
If problems occur that are difficult or unusual, please do not hesitate to call the administrator.
We make every attempt to schedule appointments for the convenience of our patients. Sometimes appointment schedules change because of an emergency. Circumstances like these occasionally cause all or part of the day’s appointments to be rescheduled. We will reschedule your appointment at the earliest time available.
If you need to cancel or reschedule an appointment please do so 24 hours prior to the scheduled appointment. You can also accomplish this via the patient portal with your secure login.
During the day, our phones are answered by office staff. After hours, there is an answering machine with an outgoing message providing information on how to contact the on-call physician.
After clinic hours, you can call 501-304-4181 and the operator will page the physician on call. If you have an emergency, please dial 911 or go to the emergency room.
Contact & Hours
- Monday-Tuesday:
7:00 AM – 5:00 PMWednesday-Friday:
8:00 AM – 5:00 PMWeekends:
Closed (501) 601.1107
